Photoroom incident

Elevated errors affecting "Edit with AI" feature

Resolved after 6 days 2 hours, affecting Image Editing API Uptime, on June 24, 2026.

postmortem Jul 08, 2026, 08:40 AM UTC

Due to rate limiting by one of our providers, the “Edit with AI” feature was not always working. We’ve worked to migrate this functionality and are now on higher rate limits.

Started
Jun 24, 2026, 07:03 AM UTC
Resolved
Jun 30, 2026, 10:02 AM UTC
Duration
6d 2h
Detected by Pingoru
Jun 24, 2026, 07:03 AM UTC

Affected components

Image Editing API Uptime

Update timeline

  1. identified Jun 24, 2026, 07:03 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 24, 2026, 07:12 AM UTC

    A temporary fix has been setup, that resolved the elevated error rate for now.

  3. resolved Jul 08, 2026, 07:26 AM UTC

    This incident has been resolved.

  4. postmortem Jul 08, 2026, 08:40 AM UTC

    Due to rate limiting by one of our providers, the “Edit with AI” feature was not always working. We’ve worked to migrate this functionality and are now on higher rate limits.

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