Photoroom incident

Networking issue impacting some AI applications

Resolved after 15 minutes, affecting Image Editing API Uptime, on November 18, 2025.

identified Nov 18, 2025, 06:29 PM UTC

One of our network providers seems to be having issues which in turn impact our customers on some of our platforms. Our APIs are running and should be fully reachable.

Started
Nov 18, 2025, 06:26 PM UTC
Resolved
Nov 18, 2025, 06:41 PM UTC
Duration
15m
Detected by Pingoru
Nov 18, 2025, 06:26 PM UTC

Affected components

Image Editing API Uptime

Update timeline

  1. investigating Nov 18, 2025, 06:26 PM UTC

    We are currently investigating this issue.

  2. identified Nov 18, 2025, 06:29 PM UTC

    One of our network providers seems to be having issues which in turn impact our customers on some of our platforms. Our APIs are running and should be fully reachable.

  3. resolved Nov 18, 2025, 06:41 PM UTC

    This incident has been resolved

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