Photoroom incident

Some AI editing features are failing

Resolved after 3 hours 20 minutes, affecting Image Editing API Uptime, on October 29, 2026.

monitoring Oct 29, 2026, 05:28 PM UTC

The situation has improved drastically starting around 17:50 CET. There are still issues on a few requests and we'll keep monitoring until fully resolved.

Started
Oct 29, 2026, 04:13 PM UTC
Resolved
Oct 29, 2026, 07:34 PM UTC
Duration
3h 20m
Detected by Pingoru
Oct 29, 2026, 04:13 PM UTC

Affected components

Image Editing API Uptime

Update timeline

  1. monitoring Oct 29, 2026, 04:13 PM UTC

    Since 16:42 CET, some requests to the Image Editing API using AI features (Edit with AI, Flat Lay, Ghost Mannequin) fail with an error because of a slowdown at our AI model provider. Other features are not affected. Failed requests are not charged. We are monitoring and will update when it is resolved.

  2. monitoring Oct 29, 2026, 05:28 PM UTC

    The situation has improved drastically starting around 17:50 CET. There are still issues on a few requests and we'll keep monitoring until fully resolved.

  3. resolved Oct 29, 2026, 07:34 PM UTC

    This incident has been resolved.

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