Photoroom incident

Increased latency and error rate on both Remove Background and Image Editing APIs

Resolved after 41 minutes, affecting Remove Background API Uptime and Image Editing API Uptime, on March 31, 2025.

identified Mar 31, 2025, 02:36 PM UTC

We are continuing to work on a fix for this issue.

Started
Mar 31, 2025, 01:56 PM UTC
Resolved
Mar 31, 2025, 02:37 PM UTC
Duration
41m
Detected by Pingoru
Mar 31, 2025, 01:56 PM UTC

Affected components

Remove Background API UptimeImage Editing API Uptime

Update timeline

  1. investigating Mar 31, 2025, 01:56 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2025, 02:03 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2025, 02:20 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 31, 2025, 02:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. identified Mar 31, 2025, 02:36 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Mar 31, 2025, 02:37 PM UTC

    This incident has been resolved.

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