Photoroom incident

Errors on our background removal feature

Resolved after 2 hours 36 minutes, affecting Remove Background API Uptime, on June 10, 2025.

monitoring Jun 10, 2025, 02:38 PM UTC

A fix has been implemented, we are monitoring the issue closely and will post updates here.

Started
Jun 10, 2025, 01:49 PM UTC
Resolved
Jun 10, 2025, 04:26 PM UTC
Duration
2h 36m
Detected by Pingoru
Jun 10, 2025, 01:49 PM UTC

Affected components

Remove Background API Uptime

Update timeline

  1. identified Jun 10, 2025, 01:49 PM UTC

    We're experiencing a high error rate and high latency on our background removal service. We're investigating the issue and working on a solution.

  2. monitoring Jun 10, 2025, 02:38 PM UTC

    A fix has been implemented, we are monitoring the issue closely and will post updates here.

  3. resolved Jun 10, 2025, 04:26 PM UTC

    The incident has been resolved.

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