Phonecheck incident

Degraded Performance on Phonecheck

Resolved after 49 minutes, affecting Cloud Portal, on January 21, 2025.

resolved Jan 21, 2025, 10:29 PM UTC

Degraded Performance has been resolved; Cloud should be operating at full speed.

Started
Jan 21, 2025, 09:39 PM UTC
Resolved
Jan 21, 2025, 10:29 PM UTC
Duration
49m
Detected by Pingoru
Jan 21, 2025, 09:39 PM UTC

Affected components

Cloud Portal

Update timeline

  1. monitoring Jan 21, 2025, 09:39 PM UTC

    We were experiencing degraded performance causing issues with users' processing devices; this should be resolved by restarting Phonecheck. We are monitoring the situation should anything change.

  2. resolved Jan 21, 2025, 10:29 PM UTC

    Degraded Performance has been resolved; Cloud should be operating at full speed.

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