Phonecheck incident

Server Outage

Resolved after 35 minutes, affecting Cloud Portal and Mac Desktop and 1 more, on May 29, 2025.

investigating May 29, 2025, 12:20 PM UTC

We are currently investigating an outage that is causing issues with device processing on Phonecheck.

Started
May 29, 2025, 12:20 PM UTC
Resolved
May 29, 2025, 12:55 PM UTC
Duration
35m
Detected by Pingoru
May 29, 2025, 12:20 PM UTC

Affected components

Cloud PortalMac DesktopWindows Desktop

Update timeline

  1. investigating May 29, 2025, 12:20 PM UTC

    We are currently investigating an outage that is causing issues with device processing on Phonecheck.

  2. resolved May 29, 2025, 12:55 PM UTC

    This incident has been resolved.

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