Phonecheck incident

Issues logging in to Phonecheck desktop or opening the mobile application

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Resolved after 2 hours 59 minutes, affecting Cloud Portal, on July 20, 2025.

investigating Jul 20, 2025, 04:27 PM UTC

Our development team is working to resolve an issue affecting the cloud portal and mobile processing.

Started
Jul 20, 2025, 02:00 PM UTC
Resolved
Jul 20, 2025, 05:00 PM UTC
Duration
2h 59m
Detected by Pingoru
Jul 20, 2025, 02:00 PM UTC

Affected components

Cloud Portal

Update timeline

  1. investigating Jul 20, 2025, 04:27 PM UTC

    Our development team is working to resolve an issue affecting the cloud portal and mobile processing.

  2. resolved Jul 20, 2025, 05:19 PM UTC

    The issue should be resolved at this time

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