Phaxio incident

Phaxio Web Console Event Notification - SMS Verification

Resolved after 15 minutes, affecting Web Console, on February 4, 2025.

resolved Feb 04, 2025, 08:45 PM UTC

The sms verification service issue has been identified and resolved at this time. If you are experiencing any further issues logging into the web console please contact support at [email protected]

Started
Feb 04, 2025, 08:29 PM UTC
Resolved
Feb 04, 2025, 08:45 PM UTC
Duration
15m
Detected by Pingoru
Feb 04, 2025, 08:29 PM UTC

Affected components

Web Console

Update timeline

  1. investigating Feb 04, 2025, 08:29 PM UTC

    We are currently experiencing an issue with our sms verification service. This will affect users being able to log into the dashboard as they will not receive their sms verification code. Inbound and outbound faxes are not affected. Should you have any questions or experience any service issues, please continue to reach us at [email protected].

  2. resolved Feb 04, 2025, 08:45 PM UTC

    The sms verification service issue has been identified and resolved at this time. If you are experiencing any further issues logging into the web console please contact support at [email protected]

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