Phantombuster incident

Zendesk outage

Resolved after 4 hours 3 minutes, on September 9, 2020.

monitoring Sep 09, 2020, 02:48 PM UTC

Zendesk is actively working on resolving this outage. Things are progressively getting back to normal. We're still monitoring.

Started
Sep 09, 2020, 12:28 PM UTC
Resolved
Sep 09, 2020, 04:32 PM UTC
Duration
4h 3m
Detected by Pingoru
Sep 09, 2020, 12:28 PM UTC

Update timeline

  1. monitoring Sep 09, 2020, 12:28 PM UTC

    Our support ticket system, provided by Zendesk, is currently experiencing issues which might prevent customers from contacting our support team as well as prevent our support team from solving tickets. We're monitoring the situation. Our help center is still available at https://support.phantombuster.com/hc/en-001. Zendesk provides information on this page: https://status.zendesk.com/

  2. monitoring Sep 09, 2020, 02:48 PM UTC

    Zendesk is actively working on resolving this outage. Things are progressively getting back to normal. We're still monitoring.

  3. resolved Sep 09, 2020, 04:32 PM UTC

    This incident has been resolved.

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