Perusall incident

Support tickets sent through support form not received

Minor

Resolved after 1 day 21 hours, on July 20, 2026.

resolved Jul 20, 2026, 03:00 PM UTC

During this time, our support system experienced an issue and did not receive support requests sent through the form within the app. If you submitted a support request through the form during that time, please [https://app.perusall.com/support](resend it). Requests sent directly to [mailto:[email protected]]([email protected]) were unaffected.

Started
Jul 20, 2026, 03:00 PM UTC
Resolved
Jul 22, 2026, 12:15 PM UTC
Duration
1d 21h
Detected by Pingoru
Jul 20, 2026, 03:00 PM UTC

Update timeline

  1. resolved Jul 20, 2026, 03:00 PM UTC

    During this time, our support system experienced an issue and did not receive support requests sent through the form within the app. If you submitted a support request through the form during that time, please [https://app.perusall.com/support](resend it). Requests sent directly to [mailto:[email protected]]([email protected]) were unaffected.

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