Perplexity incident

Issue with usage based billing

Resolved after 39 minutes, on September 3, 2026.

resolved Sep 03, 2026, 09:10 PM UTC

This incident has been resolved.

Started
Sep 03, 2026, 08:30 PM UTC
Resolved
Sep 03, 2026, 09:10 PM UTC
Duration
39m
Detected by Pingoru
Sep 03, 2026, 08:30 PM UTC

Update timeline

  1. investigating Sep 03, 2026, 08:30 PM UTC

    Computer is degraded. It is reporting insufficient credits wrongfully

  2. monitoring Sep 03, 2026, 08:44 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Sep 03, 2026, 09:10 PM UTC

    This incident has been resolved.

  4. resolved Sep 03, 2026, 09:10 PM UTC

    This incident has been resolved.

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