Resolved after 21 hours 17 minutes, affecting Perks, on September 15, 2025.
A fix has been implemented and we are monitoring the results. If you are an Android App user and still affected by the payment issue, make sure you head to your "My Perkbox" section, Settings (top-right corner), Check for updates. We are sorry for any inconvenience caused.
Affected components
Update timeline
- investigating Sep 15, 2025, 11:44 AM UTC
We are currently investigating an issue that faces Android users being unable to complete payments on the App.
- identified Sep 15, 2025, 06:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 15, 2025, 06:53 PM UTC
A fix has been implemented and we are monitoring the results. If you are an Android App user and still affected by the payment issue, make sure you head to your "My Perkbox" section, Settings (top-right corner), Check for updates. We are sorry for any inconvenience caused.
- resolved Sep 16, 2025, 09:02 AM UTC
This incident has been resolved.
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