Perk Box incident

System infrastructure outage

Resolved after 3 hours 23 minutes, affecting Infrastructure, on September 30, 2025.

monitoring Sep 30, 2025, 01:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 30, 2025, 11:25 AM UTC
Resolved
Sep 30, 2025, 02:48 PM UTC
Duration
3h 23m
Detected by Pingoru
Sep 30, 2025, 11:25 AM UTC

Affected components

Infrastructure

Update timeline

  1. investigating Sep 30, 2025, 11:25 AM UTC

    We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.

  2. identified Sep 30, 2025, 01:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 30, 2025, 01:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 30, 2025, 02:48 PM UTC

    This incident has been resolved.

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