Resolved after 10 hours 37 minutes, affecting Sisense for Cloud Data Teams, on September 25, 2025.
The CDT Live Chat Support has been restored. The live chat service is now fully operational. You can once again reach our support team directly through live chat or via email at [email protected]. Thank you for your patience while we resolved this issue.
Affected components
Update timeline
- investigating Sep 25, 2025, 06:29 PM UTC
Our live chat service for Siense CDT is currently unavailable. Please reach us at [email protected] for assistance. We apologize for any inconvenience and will restore chat functionality as soon as possible.
- monitoring Sep 25, 2025, 08:16 PM UTC
The CDT Live Chat Support has been restored. The live chat service is now fully operational. You can once again reach our support team directly through live chat or via email at [email protected]. Thank you for your patience while we resolved this issue.
- resolved Sep 26, 2025, 05:06 AM UTC
This incident has been resolved.
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