Percy incident

Degradation with Percy Web builds

Resolved after 19 hours 30 minutes, on October 14, 2025.

resolved Oct 15, 2025, 07:41 AM UTC

On October 14th from 1.30 PM PDT to 8.30 PM PDT (14th October), Percy web experienced a slowness in processing of builds in majority of organisations. This was due to an underlying infrastructure degradation. Our team deployed a fix to address slow build times. All systems are now operating normally. We sincerely apologise for any disruption this may have caused.

Started
Oct 14, 2025, 08:00 AM UTC
Resolved
Oct 15, 2025, 03:30 AM UTC
Duration
19h 30m
Detected by Pingoru
Oct 14, 2025, 08:00 AM UTC

Update timeline

  1. resolved Oct 15, 2025, 07:41 AM UTC

    On October 14th from 1.30 PM PDT to 8.30 PM PDT (14th October), Percy web experienced a slowness in processing of builds in majority of organisations. This was due to an underlying infrastructure degradation. Our team deployed a fix to address slow build times. All systems are now operating normally. We sincerely apologise for any disruption this may have caused.

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