Percy incident

Intermittent Login Issues Impacting Some Customers

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Resolved after 13 hours 54 minutes, on May 18, 2026.

resolved May 20, 2026, 04:13 AM UTC

Percy experienced login failures for a subset of users between 11:54 PM PDT (18 May) – 12:54 AM PDT (19 May) We have identified the issue and login functionality has been fully restored

Started
May 18, 2026, 06:00 PM UTC
Resolved
May 19, 2026, 07:54 AM UTC
Duration
13h 54m
Detected by Pingoru
May 18, 2026, 06:00 PM UTC

Update timeline

  1. resolved May 20, 2026, 04:13 AM UTC

    Percy experienced login failures for a subset of users between 11:54 PM PDT (18 May) – 12:54 AM PDT (19 May) We have identified the issue and login functionality has been fully restored

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