Percy incident

Partial Service Disruption

Resolved after 2 hours 23 minutes, affecting Percy and App Percy and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 08:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 12, 2025, 06:32 PM UTC
Resolved
Jun 12, 2025, 08:56 PM UTC
Duration
2h 23m
Detected by Pingoru
Jun 12, 2025, 06:32 PM UTC

Affected components

PercyApp PercyAPIRendering infrastructure

Update timeline

  1. investigating Jun 12, 2025, 06:32 PM UTC

    We are currently investigating elevated error rates affecting parts of our backend infrastructure. This may result in intermittent failures or delays in processing builds or visual comparisons. Our engineering team is actively working to identify and resolve the issue. We will provide an update as soon as more information is available.

  2. investigating Jun 12, 2025, 06:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2025, 07:42 PM UTC

    We are experiencing a partial service disruption due to widespread outages with our cloud providers, including Cloudflare and GCP. Our team is actively monitoring the situation and will post further updates as they become available.

  4. monitoring Jun 12, 2025, 08:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 12, 2025, 08:56 PM UTC

    This incident has been resolved.

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