Pepper incident

App services are degraded - Ordering and I2

Minor Vendor's status page →

Resolved after 1 hour 5 minutes, affecting Pepper service, on January 20, 2026.

resolved Jan 20, 2026, 09:34 PM UTC

We have confirmed the issue is resolved. Systems are operating normally. Thank you for your patience! Impacted: Ordering, Order Agent

Started
Jan 20, 2026, 08:28 PM UTC
Resolved
Jan 20, 2026, 09:34 PM UTC
Duration
1h 5m
Detected by Pingoru
Jan 20, 2026, 08:28 PM UTC

Affected components

Pepper service

Update timeline

  1. resolved Jan 20, 2026, 09:34 PM UTC

    We have confirmed the issue is resolved. Systems are operating normally. Thank you for your patience! Impacted: Ordering, Order Agent

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