Resolved after 5 hours 28 minutes, on October 12, 2026.
The issue has now been resolved, and the system is back up and running as expected. Our team will continue to monitor performance closely to ensure ongoing stability. Thank you for your patience while we worked to restore service.
Update timeline
- investigating Oct 12, 2026, 10:18 AM UTC
The issue affecting Access Evo has been resolved and service is recovering. Our engineers are continuing to monitor the platform closely while the system recovers. We apologise for any inconvenience caused.
- resolved Oct 12, 2026, 02:51 PM UTC
The issue has now been resolved, and the system is back up and running as expected. Our team will continue to monitor performance closely to ensure ongoing stability. Thank you for your patience while we worked to restore service.
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