Peloton incident
Class Failing to Load for Some Members across Peloton surfaces
Resolved after 20 hours 20 minutes, affecting On Demand Classes, on October 9, 2025.
Team has mitigated the issues and members should now be able to resume taking on-demand classes. Team will continue to monitor systems.
Affected components
Update timeline
- investigating Oct 09, 2025, 05:41 PM UTC
The team is currently investigating the issue.
- identified Oct 09, 2025, 05:59 PM UTC
Team has identified is is an issue with our on-demand classes and is working on a fix, members are still unable to take on demand video classes at this time. Live Classes, Audio Classes and Just Workout are unaffected by this outage.
- identified Oct 09, 2025, 07:33 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 09, 2025, 08:07 PM UTC
Team has mitigated the issues and members should now be able to resume taking on-demand classes. Team will continue to monitor systems.
- identified Oct 09, 2025, 08:29 PM UTC
Team is seeing issues across the experience and is investigating
- monitoring Oct 09, 2025, 09:27 PM UTC
Team has mitigated the issues and members should now be able to resume taking on-demand classes. Team will continue to monitor systems.
- resolved Oct 10, 2025, 02:02 PM UTC
This incident has been resolved.
Your product runs on more than Peloton
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services