Resolved after 3 hours 6 minutes, affecting cloud.hellopebl.com, on February 12, 2025.
We have identified and resolved the issues. We will continue to monitor, but at this time, all systems are operational.
Affected components
Update timeline
- investigating Feb 12, 2025, 09:21 PM UTC
We are currently experiencing an issue causing incorrect employment information. This affects users’ ability to view correct information, and for managers to see their active employees. We recommend waiting until this incident is resolved to continue using that service.
- identified Feb 12, 2025, 10:36 PM UTC
We are currently experiencing an outage of the Global Work Platform . Users will not be able to log in at this time. We have identified the cause of this problem, are working on a solution, and recommend waiting until this incident is resolved to continue using the service.
- resolved Feb 13, 2025, 02:09 AM UTC
We have identified and resolved the issues. We will continue to monitor, but at this time, all systems are operational.
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