Pear Deck incident
Degraded Performance – Pear Assessment - Student Responses Lost
Resolved after 2 hours 55 minutes, affecting Pear Assessment and Student Assessment Delivery & Submission, on October 7, 2026.
After collecting and validating the available evidence, the reported issues were isolated to client-side network connectivity in a single district. No service metrics show degradation or impact during this period. We are closing this incident as no service-side issue was identified.
Affected components
Update timeline
- investigating Oct 07, 2026, 07:01 AM UTC
As of approximately Oct 6, 2026 1:06 AM PDT, we have seen increased reports of Student Responses lost during an assignment attempt within Pear Assessment - Student Assessment Delivery & Submission. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.
- investigating Oct 07, 2026, 07:02 AM UTC
We are continuing to investigate this issue.
- resolved Oct 07, 2026, 09:57 AM UTC
After collecting and validating the available evidence, the reported issues were isolated to client-side network connectivity in a single district. No service metrics show degradation or impact during this period. We are closing this incident as no service-side issue was identified.
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