PDF-Generator API incident

Document Generation Delays

Resolved after 28 minutes, affecting Document Generation Service, on March 2, 2025.

monitoring Mar 02, 2025, 09:39 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 02, 2025, 09:17 AM UTC
Resolved
Mar 02, 2025, 09:46 AM UTC
Duration
28m
Detected by Pingoru
Mar 02, 2025, 09:17 AM UTC

Affected components

Document Generation Service

Update timeline

  1. investigating Mar 02, 2025, 09:17 AM UTC

    Our document generation processes are taking longer time than usual. We have identified the root cause and working on solving the issue.

  2. monitoring Mar 02, 2025, 09:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2025, 09:46 AM UTC

    This incident has been resolved.

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