PDF-Generator API incident
Enterprise US and EU Service Interruption
Critical Vendor's status page →
Resolved after 15 minutes, affecting Document Generation Service and Document Generation Service and 1 more, on December 22, 2025.
We are continuing to investigate this issue.
Affected components
Document Generation ServiceDocument Generation ServiceCustomer PortalCustomer PortalEditor ServiceEditor Service
Update timeline
- investigating Dec 22, 2025, 09:26 AM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Dec 22, 2025, 09:41 AM UTC
We are continuing to investigate this issue.
- resolved Dec 22, 2025, 09:42 AM UTC
This incident has been resolved.
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