PayU Africa incident

South Africa Service Degradation

Resolved after 18 hours 34 minutes, affecting South Africa Capitec Pay, on July 14, 2026.

monitoring Jul 15, 2026, 06:54 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 14, 2026, 01:39 PM UTC
Resolved
Jul 15, 2026, 08:14 AM UTC
Duration
18h 34m
Detected by Pingoru
Jul 14, 2026, 01:39 PM UTC

Affected components

South Africa Capitec Pay

Update timeline

  1. investigating Jul 14, 2026, 01:39 PM UTC

    [South Africa] Please note PayU has received word from Capitec that they are having issues with their bank App. This affects all Capitec Pay transactions. We are currently in touch with Capitec to ensure we can provide updates as soon as they are available.

  2. monitoring Jul 15, 2026, 06:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 08:14 AM UTC

    This incident has been resolved.

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