Payrexx incident

Payments with Payrexx Pay Plus

Resolved after 29 minutes, affecting Payrexx Payment, on April 1, 2025.

identified Apr 01, 2025, 07:23 AM UTC

We have identified the error. It affects some payments with the Apple Pay payment method in Payrexx Pay Plus. A fix is currently being developed.

Started
Apr 01, 2025, 07:02 AM UTC
Resolved
Apr 01, 2025, 07:32 AM UTC
Duration
29m
Detected by Pingoru
Apr 01, 2025, 07:02 AM UTC

Affected components

Payrexx Payment

Update timeline

  1. investigating Apr 01, 2025, 07:02 AM UTC

    Due to today's release, some merchants are currently still experiencing a problem with payments via the payment provider Payrexx Pay Plus. We will inform you as soon as the problem has been fixed.

  2. identified Apr 01, 2025, 07:23 AM UTC

    We have identified the error. It affects some payments with the Apple Pay payment method in Payrexx Pay Plus. A fix is currently being developed.

  3. resolved Apr 01, 2025, 07:32 AM UTC

    This incident has been resolved.

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