PayRetailers incident
Argentina - Payin and Payout Approval Rate Decrease
Resolved after 1 hour 12 minutes, affecting Payin - Alias / CVU and Payin - MercadoPago and 1 more, on July 14, 2026.
The situation has been identified and is primarily related to processing delays within external networks involved in the transaction flow. Our teams are actively monitoring the situation and working closely with the relevant parties to minimize the impact and support a full return to normal processing times as soon as possible.
Affected components
Update timeline
- investigating Jul 14, 2026, 08:02 AM UTC
We are currently observing decreased approval rates for both payins and payouts services in the specified country. The situation is being closely monitored, and we will provide further updates as additional information becomes available. All PayRetailers services remain fully operational, and our teams are actively monitoring external networks while working to restore normal performance levels.
- monitoring Jul 14, 2026, 08:23 AM UTC
The situation has been identified and is primarily related to processing delays within external networks involved in the transaction flow. Our teams are actively monitoring the situation and working closely with the relevant parties to minimize the impact and support a full return to normal processing times as soon as possible.
- resolved Jul 14, 2026, 09:14 AM UTC
This incident has been resolved.
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