pawaPay Outage History
pawaPay major outage · 4 active incidents View live status →Pingoru has recorded 1,237 incidents for pawaPay: 1,237 in the last 12 months and 661 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 113 | 467 of 720 (65%) |
| May 2026 | 149 | 381 of 744 (51%) |
| June 2026 | 178 | 534 of 720 (74%) |
| July 2026 | 154 | 551 of 744 (74%) |
| August 2026 | 207 | 662 of 744 (89%) |
| September 2026 | 189 | 685 of 720 (95%) |
| October 2026 | 245 | 583 of 593 (98%) |
Incidents, newest first
Critical October 21, 2026 Performance degradation affecting Lesotho M-Pesa services 1h 16m M-Pesa :: Web Deposit
Started Oct 21, 2026, 08:17 PM UTC· resolved Oct 21, 2026, 09:34 PM UTC
- investigating Oct 21, 2026, 08:17 PM UTC
We are experiencing an outage of the Lesotho M-Pesa services. We are investigating the issue.
- monitoring Oct 21, 2026, 08:59 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 21, 2026, 09:34 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 21, 2026 Performance degradation affecting Tanzania Airtel services 1h 18m Airtel :: Web Deposit
Started Oct 21, 2026, 02:14 PM UTC· resolved Oct 21, 2026, 03:33 PM UTC
- investigating Oct 21, 2026, 02:14 PM UTC
We are experiencing an outage of the Tanzania Airtel services. We are investigating the issue.
- resolved Oct 21, 2026, 03:33 PM UTC
Closing this duplicate status, we apologise for the confusion.
Minor October 21, 2026 Performance degradation affecting Benin Celtiis, MTN, Moov services 2h 55m Celtiis :: Betting :: Web Deposit, Moov :: Betting :: Web Deposit, MTN :: Betting :: Web Deposit
Started Oct 21, 2026, 08:13 AM UTC· resolved Oct 21, 2026, 11:09 AM UTC
- investigating Oct 21, 2026, 08:13 AM UTC
We are experiencing degraded performance in the Benin Celtiis, MTN, Moov services. We are investigating the issue.
- monitoring Oct 21, 2026, 08:35 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 21, 2026, 11:09 AM UTC
The incident has been resolved.
Minor October 20, 2026 Performance degradation affecting Tanzania Yas services 3h 1m Yas :: Web Deposit, Yas :: Payout
Started Oct 20, 2026, 04:40 PM UTC· resolved Oct 20, 2026, 07:41 PM UTC
- identified Oct 20, 2026, 04:40 PM UTC
We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
- monitoring Oct 20, 2026, 07:10 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 20, 2026, 07:41 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Minor October 20, 2026 Performance degradation affecting Uganda Airtel services 2h 1m Airtel :: Payout
Started Oct 20, 2026, 11:04 AM UTC· resolved Oct 20, 2026, 01:06 PM UTC
- identified Oct 20, 2026, 11:04 AM UTC
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 20, 2026, 11:16 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 20, 2026, 01:06 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 20, 2026 Performance degradation affecting Nigeria Monnify services 8h 38m Monnify :: Web Deposit, Monnify :: Payout
Started Oct 20, 2026, 06:43 AM UTC· resolved Oct 20, 2026, 03:21 PM UTC
- identified Oct 20, 2026, 06:43 AM UTC
We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.
- identified Oct 20, 2026, 06:51 AM UTC
We have identified instability in Nigeria Monnify services. We have escalated this to the MMO for resolution.
- monitoring Oct 20, 2026, 12:46 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 20, 2026, 01:05 PM UTC
This is a quick update to inform you that we are still experiencing a degraded performance in our Monnify payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 20, 2026, 02:14 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 20, 2026, 03:21 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 20, 2026 Performance degradation affecting Airtel Congo MMO services 1h 15m Airtel :: Payout, Airtel :: Web Deposit
Started Oct 20, 2026, 01:43 AM UTC· resolved Oct 20, 2026, 02:59 AM UTC
- identified Oct 20, 2026, 01:43 AM UTC
We have identified instability in Congo Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 20, 2026, 02:30 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 20, 2026, 02:59 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 19, 2026 Performance degradation affecting Airtel DRC MMO services 7h 14m Airtel :: Web Deposit, Airtel :: Payout
Started Oct 19, 2026, 11:22 PM UTC· resolved Oct 20, 2026, 06:37 AM UTC
- identified Oct 19, 2026, 11:22 PM UTC
We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 20, 2026, 05:58 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 20, 2026, 06:37 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 19, 2026 Performance degradation affecting DRC Airtel services 1h 19m Airtel :: Web Deposit, Airtel :: Payout
Started Oct 19, 2026, 05:57 PM UTC· resolved Oct 19, 2026, 07:16 PM UTC
- investigating Oct 19, 2026, 05:57 PM UTC
We are experiencing an outage of the DRC Airtel services. We are investigating the issue.
- monitoring Oct 19, 2026, 06:36 PM UTC
A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 19, 2026, 07:16 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 19, 2026 Performance degradation affecting Nigeria Prospa services 2h 12m Prospa :: USSD Deposit
Started Oct 19, 2026, 07:11 AM UTC· resolved Oct 19, 2026, 09:23 AM UTC
- identified Oct 19, 2026, 07:11 AM UTC
We have identified instability in Nigeria Prospa services. We have escalated this to the MMO for resolution.
- monitoring Oct 19, 2026, 08:41 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 19, 2026, 09:23 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 19, 2026 Performance degradation affecting Halotel Tanzania MMO services 44m Halotel :: Web Deposit, Halotel :: Payout
Started Oct 19, 2026, 01:35 AM UTC· resolved Oct 19, 2026, 02:19 AM UTC
- identified Oct 19, 2026, 01:35 AM UTC
We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
- monitoring Oct 19, 2026, 01:57 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 19, 2026, 02:19 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 19, 2026 Performance degradation affecting Gabon Airtel services 2h 51m Airtel :: Payout, Airtel :: Web Deposit
Started Oct 19, 2026, 12:12 AM UTC· resolved Oct 19, 2026, 03:03 AM UTC
- investigating Oct 19, 2026, 12:12 AM UTC
We are experiencing an outage of the Gabon Airtel services. We are investigating the issue.
- resolved Oct 19, 2026, 03:03 AM UTC
We apologise for the inconvenience.
Critical October 18, 2026 Performance degradation affecting Airtel Malawi MMO services 2h 55m Airtel :: Web Deposit
Started Oct 18, 2026, 11:24 PM UTC· resolved Oct 19, 2026, 02:19 AM UTC
- identified Oct 18, 2026, 11:24 PM UTC
We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
- monitoring Oct 18, 2026, 11:36 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 19, 2026, 02:19 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 18, 2026 Performance degradation affecting DRC Vodacom services 3h 4m Vodacom :: Web Deposit, Vodacom :: Payout
Started Oct 18, 2026, 12:07 AM UTC· resolved Oct 18, 2026, 03:11 AM UTC
- investigating Oct 18, 2026, 12:07 AM UTC
We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.
- monitoring Oct 18, 2026, 02:19 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- monitoring Oct 18, 2026, 02:20 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 18, 2026, 03:11 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Minor October 17, 2026 Performance degradation affecting Wave Mali MMO services 2h Wave :: Payout
Started Oct 17, 2026, 09:08 PM UTC· resolved Oct 17, 2026, 11:09 PM UTC
- identified Oct 17, 2026, 09:08 PM UTC
We have identified instability in Mali Wave services. We have escalated this to the MMO for resolution.
- resolved Oct 17, 2026, 11:09 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 16, 2026 Performance degradation affecting Senegal Orange services 6h 19m Orange :: Web Deposit
Started Oct 16, 2026, 02:00 PM UTC· resolved Oct 16, 2026, 08:19 PM UTC
- investigating Oct 16, 2026, 02:00 PM UTC
We are experiencing an outage of the Senegal Orange services. We are investigating the issue.
- monitoring Oct 16, 2026, 07:29 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 16, 2026, 08:19 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 15, 2026 Performance degradation affecting Mali Wave services 26m Wave :: Web deposit
Started Oct 15, 2026, 07:01 PM UTC· resolved Oct 15, 2026, 07:27 PM UTC
- investigating Oct 15, 2026, 07:01 PM UTC
We are experiencing an outage of the Mali Wave services. We are investigating the issue.
- resolved Oct 15, 2026, 07:27 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Minor October 15, 2026 Performance degradation affecting payment reconciliation 35m Payment reconciliation
Started Oct 15, 2026, 02:05 PM UTC· resolved Oct 15, 2026, 02:41 PM UTC
- identified Oct 15, 2026, 02:05 PM UTC
Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
- resolved Oct 15, 2026, 02:41 PM UTC
This incident has been resolved.
Minor October 15, 2026 Performance degradation affecting Tanzania Halotel services 1h 33m Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout
Started Oct 15, 2026, 11:44 AM UTC· resolved Oct 15, 2026, 01:17 PM UTC
- investigating Oct 15, 2026, 11:44 AM UTC
We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.
- monitoring Oct 15, 2026, 12:36 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 15, 2026, 01:17 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 15, 2026 Performance degradation affecting Ghana MTN services 1h 51m MTN :: Web Deposit, MTN :: Payout
Started Oct 15, 2026, 11:25 AM UTC· resolved Oct 15, 2026, 01:17 PM UTC
- identified Oct 15, 2026, 11:25 AM UTC
We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.
- monitoring Oct 15, 2026, 12:38 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 15, 2026, 01:17 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Critical October 14, 2026 Performance degradation affecting AirtelTigo Ghana MMO services 4h 40m AirtelTigo :: Web Deposit, AirtelTigo :: Payout
Started Oct 14, 2026, 11:02 AM UTC· resolved Oct 14, 2026, 03:42 PM UTC
- identified Oct 14, 2026, 11:02 AM UTC
We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.
- monitoring Oct 14, 2026, 02:17 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 14, 2026, 03:42 PM UTC
The incident has been resolved. We apologise for the inconvenience.
Major October 14, 2026 Performance degradation affecting Benin MTN & Moov services 3h 9m Moov :: Betting :: Web Deposit, Moov :: Betting :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout
Started Oct 14, 2026, 04:05 AM UTC· resolved Oct 14, 2026, 07:14 AM UTC
- investigating Oct 14, 2026, 04:05 AM UTC
We are experiencing an outage of the Benin MTN & Moov services. We are investigating the issue.
- investigating Oct 14, 2026, 04:16 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Benin MTN & Moov payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 14, 2026, 06:24 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 14, 2026, 07:14 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Major October 14, 2026 Performance degradation affecting Mali Moov/Orange/Wave services 2h 58m Moov :: Web deposit, Moov :: Payout, Orange :: Web deposit, Orange :: Payout and 2 more
Started Oct 14, 2026, 03:41 AM UTC· resolved Oct 14, 2026, 06:40 AM UTC
- identified Oct 14, 2026, 03:41 AM UTC
We have identified instability in Mali Moov/Orange/Wave services. We have escalated this to the MMO for resolution.
- monitoring Oct 14, 2026, 06:04 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 14, 2026, 06:40 AM UTC
The incident has been resolved. We apologise for the inconvenience.
Minor October 13, 2026 System degration affecting internal tools and all gateways 3h PawaPay Merchant API, PawaPay Dashboard, Payment reconciliation
Started Oct 13, 2026, 07:05 PM UTC· resolved Oct 13, 2026, 10:06 PM UTC
- identified Oct 13, 2026, 07:05 PM UTC
Dear Customer! We are currently experiencing an issue with callback delivery. Callbacks for transactions across all gateways may be delayed or not received. Transactions themselves are being processed normally, and you can check the final status of any transaction using our status check endpoint. Our engineering team is working on resolving the issue. We will keep you updated at least once every 60 minutes. Thank you for your understanding.
- identified Oct 13, 2026, 08:05 PM UTC
Dear Customer! We are continuing to work on resolving the ongoing issue. We will keep you updated at least once every 60 minutes. Thank you for your understanding.
- resolved Oct 13, 2026, 10:06 PM UTC
We are informing you that our systems are up and running again and all services are fully operational. In case you should encounter any further problems, please do not hesitate to contact our support team. We apologize for the inconvenience caused.
Critical October 13, 2026 Performance degradation affecting Cameroon MMO services 5h 30m Orange :: Web Deposit, Orange :: Payout
Started Oct 13, 2026, 10:03 AM UTC· resolved Oct 13, 2026, 03:33 PM UTC
- investigating Oct 13, 2026, 10:03 AM UTC
We are experiencing an outage in the Cameroon Orange services. We are investigating the issue.
- monitoring Oct 13, 2026, 10:24 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- identified Oct 13, 2026, 10:45 AM UTC
This is a quick update to inform you that we are still experiencing instabilities in our Orange Cameroon deposit and payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 13, 2026, 02:17 PM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 13, 2026, 03:33 PM UTC
The incident has been resolved. We apologise for the inconvenience.