Patreon incident

Data sync issues resulting in inaccurate creator insights

Resolved after 6 hours 55 minutes, affecting Creator Dashboard, on October 2, 2025.

resolved Oct 02, 2025, 10:07 PM UTC

We have resolved this issue impacting insights and member counts. Thank you for bearing with us!

Started
Oct 02, 2025, 03:11 PM UTC
Resolved
Oct 02, 2025, 10:07 PM UTC
Duration
6h 55m
Detected by Pingoru
Oct 02, 2025, 03:11 PM UTC

Affected components

Creator Dashboard

Update timeline

  1. investigating Oct 02, 2025, 03:11 PM UTC

    We've discovered additional instances of an issue with inaccurate insights, such as member counts, and are actively working on a fix. We'll share an update later today as soon as the issue has been resolved.

  2. monitoring Oct 02, 2025, 06:00 PM UTC

    We have identified the cause of this issue, and are working to fully resolve. We will share additional updates as they arise.

  3. resolved Oct 02, 2025, 10:07 PM UTC

    We have resolved this issue impacting insights and member counts. Thank you for bearing with us!

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