Resolved after 22 hours 16 minutes, on May 19, 2025.
Some scanned documents may take longer than usual to be analyzed and processed. We suggest disabling the "Force OCR" setting if not strictly necessary, to improve performance. An incident case has been opened with our service provider. We'll keep you posted on the progress on this issue.
Update timeline
- identified May 19, 2025, 06:57 PM UTC
Some scanned documents may take longer than usual to be analyzed and processed. We suggest disabling the "Force OCR" setting if not strictly necessary, to improve performance. An incident case has been opened with our service provider. We'll keep you posted on the progress on this issue.
- resolved May 20, 2025, 05:13 PM UTC
Incident is resolved.
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