Resolved after 2 days 22 hours, on March 17, 2026.
We are monitoring the resolution of the issue and will keep you updated once it is resolved.
Update timeline
- identified Mar 17, 2026, 08:01 AM UTC
We have resolved an issue that delayed our automated document deletion system. The deletion process has resumed, but it may take a few hours for the system to process the backlog and fully catch up to your configured retention settings.
- monitoring Mar 18, 2026, 08:00 AM UTC
We are monitoring the resolution of the issue and will keep you updated once it is resolved.
- resolved Mar 20, 2026, 06:14 AM UTC
Incident is resolved, retention is now applied in real time.
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