Paradox EU incident

Delays sending Whatsapp Messages

Resolved after 2 days, affecting WhatsApp, on July 25, 2023.

resolved Jul 27, 2023, 02:35 PM UTC

Whatapp messaging has returned to full service. Delayed messages will be delivered over the next few hours.

Started
Jul 25, 2023, 01:43 PM UTC
Resolved
Jul 27, 2023, 02:35 PM UTC
Duration
2d
Detected by Pingoru
Jul 25, 2023, 01:43 PM UTC

Affected components

WhatsApp

Update timeline

  1. investigating Jul 25, 2023, 01:43 PM UTC

    We are currently experiencing delays in sending WhatsApp messages across our application.

  2. identified Jul 26, 2023, 11:05 PM UTC

    The issue related to WhatsApp messages on our platform is ongoing, however, our partner, Meta, has identified the problem and is currently working on a resolution. We appreciate your understanding and patience in this matter. We will updates as we have further information.

  3. resolved Jul 27, 2023, 02:35 PM UTC

    Whatapp messaging has returned to full service. Delayed messages will be delivered over the next few hours.

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