Parabola incident

Increased Errors in Custom Transform Steps

Resolved after 8 hours 46 minutes, affecting Flow Runs, on April 13, 2026.

monitoring Apr 13, 2026, 08:07 PM UTC

An issue at our underlying AI provider is causing increased errors in some Custom Transform and Email file-parsing steps.

Started
Apr 13, 2026, 08:07 PM UTC
Resolved
Apr 14, 2026, 04:54 AM UTC
Duration
8h 46m
Detected by Pingoru
Apr 13, 2026, 08:07 PM UTC

Affected components

Flow Runs

Update timeline

  1. monitoring Apr 13, 2026, 08:07 PM UTC

    An issue at our underlying AI provider is causing increased errors in some Custom Transform and Email file-parsing steps.

  2. resolved Apr 14, 2026, 04:54 AM UTC

    This incident has been resolved.

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