Paperless Post incident

Website and app outage

Critical Vendor's status page →

Resolved after 2 hours 32 minutes, affecting Website and iOS App and 1 more, on April 7, 2025.

resolved Apr 07, 2025, 10:47 PM UTC

We have confirmed that our app and website are stable, and the incident has been resolved.

Started
Apr 07, 2025, 08:15 PM UTC
Resolved
Apr 07, 2025, 10:47 PM UTC
Duration
2h 32m
Detected by Pingoru
Apr 07, 2025, 08:15 PM UTC

Affected components

WebsiteiOS AppAndroid App

Update timeline

  1. investigating Apr 07, 2025, 08:15 PM UTC

    The majority of Cards and Flyers on Paperless Post's website and app are currently not loading correctly. We are investigating the issue.

  2. monitoring Apr 07, 2025, 08:41 PM UTC

    We have identified and reverted the cause of the outage, and are monitoring for stability.

  3. resolved Apr 07, 2025, 10:47 PM UTC

    We have confirmed that our app and website are stable, and the incident has been resolved.

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