Panther Labs incident

Snowflake Outage Europe (Frankfurt) // eu-central-1

Resolved after 4 hours 22 minutes, affecting Investigation, Data Retention, and Search (Data Lake), on September 4, 2026.

resolved Sep 04, 2026, 12:46 PM UTC

Snowflake has confirmed that the issue has been resolved and service has been restored. We’ve confirmed that Panther services are operating normally and will continue to monitor the environment.

Started
Sep 04, 2026, 08:24 AM UTC
Resolved
Sep 04, 2026, 12:46 PM UTC
Duration
4h 22m
Detected by Pingoru
Sep 04, 2026, 08:24 AM UTC

Affected components

Investigation, Data Retention, and Search (Data Lake)

Update timeline

  1. investigating Sep 04, 2026, 08:24 AM UTC

    Snowflake is currently experiencing an outage affecting some parts of their infrastructure (https://status.snowflake.com/incidents/fl9tkpj8d7hk). As a result, some Panther customers may experience query timeouts or slower performance on their instances. Real-time detection, alerting and ingestion should be unaffected. We're actively monitoring the situation. We'll update this page as soon as we have more information. Thanks for your patience.

  2. monitoring Sep 04, 2026, 09:57 AM UTC

    Snowflake has implemented a fix and service has been restored. (https://status.snowflake.com/incidents/fl9tkpj8d7hk) We’re continuing to monitor the environment to ensure all services are functioning normally. Thanks for your patience.

  3. resolved Sep 04, 2026, 12:46 PM UTC

    Snowflake has confirmed that the issue has been resolved and service has been restored. We’ve confirmed that Panther services are operating normally and will continue to monitor the environment.

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