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Active incident: Degraded Solr Indexing

Pantheon is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Pantheon status, recent outages, and incident history: pulled directly from Pantheon's official status page at status.pantheon.io every 5 minutes. Pingoru tracks 15 Pantheon services and has captured 24 incidents in the last 90 days (92.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Pantheon reports a new incident, free for 3 monitors, no credit card.

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Active incident 1

  1. Ongoing ● 1d 16h
    Started Oct 30, 2026, 12:36 AM UTC
    Solr
    Timeline · 9 updates
    • investigating · Oct 30, 2026, 12:36 AM UTC

      We are investigating Solr issue where indexing fails on a subset of sites. Our engineering team is investigating the cause and working toward a resolution. We will provide another update as more information becomes available.

    • identified · Oct 30, 2026, 02:52 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 30, 2026, 04:16 AM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 30, 2026, 06:41 AM UTC

      No new reports with solr issue but we are still monitoring the results of the implemented fix.

    • monitoring · Oct 30, 2026, 10:13 AM UTC

      We have received no new reports of Solr indexing issues since our last update. The fix restored indexing for most affected sites with no action needed on their side. We are continuing to work on the remaining sites and will follow up with those customers directly. We will share another update if there is a change.

    • monitoring · Oct 30, 2026, 02:59 PM UTC

      We have received no new reports of Solr indexing issues. The fix remains in place, and we are continuing to monitor its results. We will share another update if there is a change.

    • monitoring · Oct 30, 2026, 06:50 PM UTC

      Solr indexing remains under observation, with the fix still in place. We will post again if the status changes.

    • monitoring · Oct 31, 2026, 02:38 AM UTC

      We are continuing to monitor the implemented fix for any further issues. Thank you for your patience.

    • monitoring · Oct 31, 2026, 10:00 AM UTC

      We are observing the fix for any further issues. Thank you for your patience.

    Latest: We are observing the fix for any further issues. Thank you for your patience.

Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 23, 2026, 05:35 PM UTC · Resolved Oct 23, 2026, 05:35 PM UTC
    Customer Sites
    Timeline · 1 update
    • resolved · Oct 23, 2026, 05:35 PM UTC

      RESOLVED: PHP CVE-2026-115560 mitigation Pantheon is aware of the release of CVE-2026-115560 from PHP.net; the recommended remediations for this vulnerability were already in place prior to the announcement. No action is required.

    Latest: RESOLVED: PHP CVE-2026-115560 mitigation Pantheon is aware of the release of CVE-2026-115560 from PHP.net; the recommended remediations for this vulnerability were already in place…

  2. Resolved 3h 49m
    Started Oct 22, 2026, 04:19 PM UTC · Resolved Oct 22, 2026, 08:08 PM UTC
    Spinup OperationsWorkflow Operations
    Timeline · 3 updates
    • investigating · Oct 22, 2026, 04:19 PM UTC

      We are investigating an issue affecting environment creation. Customers may be unable to create new Drupal or WordPress sites, test environments, or Multidev environments through the Dashboard or Terminus. In some cases, an environment may appear in the environment list but return an error when accessed. Engineering is investigating the underlying provisioning issue. We will provide another update as more information becomes available.

    • monitoring · Oct 22, 2026, 05:25 PM UTC

      A fix has been implemented for the environment creation issue, and we are monitoring the results. Customers should see creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus return to normal. We are continuing to verify successful environment creation and will provide another update once monitoring is complete.

    • resolved · Oct 22, 2026, 08:08 PM UTC

      The environment creation issue has been resolved. Creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus has returned to normal. Monitoring is complete, and environment creation is operating as expected.

    Latest: The environment creation issue has been resolved. Creation of new Drupal and WordPress sites, test environments, and Multidev environments through the Dashboard and Terminus has re…

  3. Resolved 1d 2h
    Started Oct 21, 2026, 02:03 PM UTC · Resolved Oct 22, 2026, 04:36 PM UTC
    Customer Sites
    Timeline · 13 updates
    • investigating · Oct 21, 2026, 02:03 PM UTC

      Pantheon is actively mitigating against the PHP security vulnerabilities announced at 14:00 UTC today. PHP environments are being patched to the following versions: 8.5.12 8.4.27 8.3.36 8.2.35 Additionally, we are patching the following heirloom PHP branches via our LTS vendor: 8.1.x 8.0.x 7.4.x 7.3.x 7.2.x 7.1.x 7.0.x 5.6.x Finally, in preparation for this event, we pre-emptively deployed configuration changes to the runtime environment to mitigate potential attack vectors, and have implemented network-level mitigations to deflect attempted exploit payloads across the platform. No action is required from customers, as all available versions of PHP on Pantheon receive security updates through our LTS vendor. However, we continue to recommend that customers running on older versions of PHP that have reached End of Sale update to a version fully supported by the PHP community in order to minimize their overall risk. To pin your version of PHP to a different version, see https://docs.pantheon.io/guides/php/php-versions. We will update this post as patching progresses and as we learn more about the vulnerability.

    • investigating · Oct 21, 2026, 02:36 PM UTC

      Updated PHP versions addressing CVE-2026-109618 and CVE-2026-109619 are now available, and we are beginning the process of rolling them out across our infrastructure. No action is required from customers. We will continue to update this post as the rollout progresses.

    • investigating · Oct 21, 2026, 04:07 PM UTC

      Patching work is still in progress. Environments are being updated in stages, and protective mitigations remain active across the platform while the remaining updates complete. We are not yet seeing evidence of any volumetric exploit attempts. No customer action is needed. We will provide further updates as the rollout progresses.

    • investigating · Oct 21, 2026, 05:17 PM UTC

      Patches continue rolling out across the infrastructure in stages, and protective mitigations remain active. We have not observed any volumetric exploit attempts, and no customer action is required.

    • identified · Oct 21, 2026, 06:22 PM UTC

      Patching continues to roll out across the infrastructure in stages, with protective mitigations remaining active. We have not observed any volumetric exploit attempts, and no customer action is required. We expect to provide an estimated completion time for the patching rollout within the next hour.

    • identified · Oct 21, 2026, 07:30 PM UTC

      We estimate the complete rollout for live environments on supported PHP versions (8.2 -> 8.5) within the next 20 minutes. We are also prioritizing pre-production environments for paying customers, and have preemptively patched development or mutli-dev environments that were toggled into a mutable code state (“SFTP mode”). We will provide an update on LTS versions of PHP (8.1.x through 5.6.x) once our upstream vendor has backported the patches and made updates available. That work has been in progress since 14:00 UTC. Our network-level mitigations remain effective, and are blocking a low but slowly increasing level of activity which is probing the vulnerable surface area. At this time we do not see evidence of widespread exploitation attempts, or any successful exploits. We will continue to deliver patched versions of PHP as quickly as possible, and maintain network level mitigation and continuous monitoring to provide our customers and the wider PHP community insights into how this situation plays out

    • identified · Oct 21, 2026, 07:49 PM UTC

      We have patched all live production sites running supported PHP versions (8.2 - 8.5).

    • identified · Oct 21, 2026, 09:32 PM UTC

      We have received LTS updates from our upstream vendor and are working to deploy the patch to older versions of PHP. We will post an update on that once it is complete or we have a clear ETA. Our network-level mitigations remain effective and we see no evidence of compromise for any sites on the platform.

    • identified · Oct 21, 2026, 10:13 PM UTC

      Patched PHP builds are now available for all supported long-term support (LTS) PHP versions, and rollout to live environments running end-of-life PHP versions is underway. Live environments running fully supported PHP versions (8.2 and later) have already been patched.

    • identified · Oct 22, 2026, 12:16 AM UTC

      We have completed patching production environments for all sites running LTS versions of PHP.

    • identified · Oct 22, 2026, 01:42 AM UTC

      Patched PHP builds have been deployed to all LTS environments, all environments in SFTP mode, and all live environments running PHP 8.2 or later. Most paid non-live environments running PHP 8.2 or later are also patched. We expect the remaining rollout to continue over the next 24 to 48 hours.

    • monitoring · Oct 22, 2026, 02:08 AM UTC

      We can now confirm that all pre-production customer environments are patched. Free/sandbox environments will be updated over the next 24-48 hours. Over the course of today, our network-level mitigations have blocked over 60,000 suspicious requests probing the vulnerability, and remain in place. This concludes our ongoing updates. We will share more analysis in the future based on what we can observe, but as of now, active mitigation work is complete.

    • resolved · Oct 22, 2026, 04:36 PM UTC

      Overnight monitoring continues to show persistent but limited probing, which is being blocked. Our rollout of updated PHP images across customer environments including LTS versions was complete as of 5pm Pacific time yesterday. We will continue to observe and may provide further analysis of our findings, but we are closing this incident.

    Latest: Overnight monitoring continues to show persistent but limited probing, which is being blocked. Our rollout of updated PHP images across customer environments including LTS versions…

  4. Resolved 59m
    Started Oct 18, 2026, 04:04 AM UTC · Resolved Oct 18, 2026, 05:03 AM UTC
    Terminus Operations
    Timeline · 3 updates
    • identified · Oct 18, 2026, 04:04 AM UTC

      We have identified an issue affecting only Terminus workflows and commands, including Terminus authentication and API requests. Some Terminus requests may fail or time out. Our Engineering team is working to restore Terminus service. There is currently no confirmed workaround or estimated time to resolution. The Pantheon Dashboard and sites remain unaffected. If you need immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email [email protected] for direct assistance.

    • monitoring · Oct 18, 2026, 04:34 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 18, 2026, 05:03 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1d 5h
    Started Oct 14, 2026, 05:52 PM UTC · Resolved Oct 15, 2026, 11:11 PM UTC
    Customer Sites
    Timeline · 5 updates
    • monitoring · Oct 14, 2026, 05:52 PM UTC

      A Drupal core security release is now available for CVE-2026-108097 (risk 19/25). It fixes a critical remote code execution vulnerability in the Field UI module. Drupal core alone is not directly exploitable, but several exploit paths exist through contributed modules, including at least one path that does not require authentication. Custom code can also expose the vulnerable functionality. Action required Update your Drupal sites to a patched release as soon as possible: Drupal 11.4.10Drupal 11.3.19Drupal 10.6.19 Drupal 12.0.0-alpha1 through 12.0.0-beta1 are also affected. See the Drupal security advisory for Drupal 12 remediation details. Drupal 11.2.x and earlier, Drupal 10.5.x and earlier, Drupal 9, and Drupal 8.9 are end-of-life. These versions are affected and do not receive security patches. Upgrade sites on these versions to a supported Drupal release. To apply the update, use the Drupal core update workflow in the Pantheon Dashboard. See the Pantheon security release note for instructions. Mitigation until you update If you cannot update immediately, uninstall the core Field UI module (field_ui). The Drupal Security Team states that this protects your site until you update. As a founding Platform Partner of the Drupal Steward program, Pantheon provides protection against some known attack vectors. Drupal Steward does not cover all possible exploits, so it does not replace updating your site.

    • monitoring · Oct 14, 2026, 07:49 PM UTC

      We are aware of the Drupal 7 release and will update this incident when it is available as an upstream update.

    • monitoring · Oct 14, 2026, 08:51 PM UTC

      Drupal 7.107 is now available as an upstream update. Customers running Drupal 7 applications should update to Drupal 7.107 as soon as possible. To apply the update, use the Drupal core update workflow in the Pantheon Dashboard.

    • monitoring · Oct 15, 2026, 07:17 PM UTC

      Drupal 10 and 11 security updates are available through Integrated Composer, and the Drupal 7.107 upstream security update has been released. Release notes are available for both update paths: Drupal core security update and Drupal 7.107 security update.

    • resolved · Oct 15, 2026, 11:11 PM UTC

      Drupal Steward protection is in place for some known attack vectors related to CVE-2026-108097. This reduces exposure, but does not cover every possible exploit path or replace applying the security update. No customer impact is currently reported, and we continue to monitor. Patched Drupal 10 and 11 releases are available through Integrated Composer, and Drupal 7.107 is available as an upstream update. Please update affected sites as soon as possible. If you cannot update immediately, uninstall the core Field UI module (field_ui) as a temporary mitigation. See the Drupal core security update and Drupal 7.107 security update for details.

    Latest: Drupal Steward protection is in place for some known attack vectors related to CVE-2026-108097. This reduces exposure, but does not cover every possible exploit path or replace app…

See the full Pantheon outage history

16 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Pantheon outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 15 components checked every 5 minutes
58incidents recorded
55last 12 months
21last 90 days
18 hourstypical duration, 12 months

The longest incident in the last year, Filesystem Access Issues on March 11, 2026, ran for 6 days. 6 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Dashboard25
  • Workflow Operations20
  • Customer Sites13
  • Terminus Operations11
  • Spinup Operations9

Latest incidents

  • Degraded Solr Indexing October 30, 2026 · still open · degraded service

    We are investigating Solr issue where indexing fails on a subset of sites. Our engineering team is investigating the cause and working toward a resolution. We…

  • PHP Vulnerability CVE-2026-115560 October 23, 2026 · under a minute · notice

    RESOLVED: PHP CVE-2026-115560 mitigation Pantheon is aware of the release of CVE-2026-115560 from PHP.net; the recommended remediations for this vulnerability…

  • Environment Creation and Multidev Failures October 22, 2026 · 4 hours · degraded service

    We are investigating an issue affecting environment creation. Customers may be unable to create new Drupal or WordPress sites, test environments, or Multidev…

Outage history

Past 90 days · 21 incidents View full outage history →