Pallet incident

Agent runs degraded

Resolved after 32 minutes, affecting Agent Execution and Core Web App, on September 1, 2026.

resolved Sep 01, 2026, 07:10 PM UTC

Agents are now running successfully.

Started
Sep 01, 2026, 06:37 PM UTC
Resolved
Sep 01, 2026, 07:10 PM UTC
Duration
32m
Detected by Pingoru
Sep 01, 2026, 06:37 PM UTC

Affected components

Agent ExecutionCore Web App

Update timeline

  1. identified Sep 01, 2026, 06:37 PM UTC

    We have noticed that agents are taking longer than usual to run and sporadically failing to complete. Engineers have identified a networking issue that we are now mitigating.

  2. monitoring Sep 01, 2026, 06:49 PM UTC

    We have resolved the issue and are actively monitoring to ensure agents continue to run successfully.

  3. monitoring Sep 01, 2026, 07:02 PM UTC

    We are continuing to monitor agent runs, but no longer see any performance issues.

  4. resolved Sep 01, 2026, 07:10 PM UTC

    Agents are now running successfully.

  5. resolved Sep 01, 2026, 07:10 PM UTC

    Agents are now running successfully.

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