Resolved after 6 hours 45 minutes, affecting TourCMS API, on November 5, 2025.
Additional capacity has been added to an affected cache service, bookings should be operational however our engineers continue to monitor.
Affected components
TourCMS API
Update timeline
- investigating Nov 05, 2025, 09:09 AM UTC
TourCMS is experiencing intermittent booking errors
- identified Nov 05, 2025, 09:17 AM UTC
The cause of intermittent booking issues has been identified and a fix is being deployed
- monitoring Nov 05, 2025, 09:35 AM UTC
Additional capacity has been added to an affected cache service, bookings should be operational however our engineers continue to monitor.
- resolved Nov 05, 2025, 02:54 PM UTC
This incident has been resolved.
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