Pagero incident

Pagero Online - Delays in document processing

Resolved after 3 hours 39 minutes, affecting Pagero Online, on February 16, 2026.

resolved Feb 16, 2026, 12:07 PM UTC

The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused. If you have any questions, please contact our Support team

Started
Feb 16, 2026, 08:28 AM UTC
Resolved
Feb 16, 2026, 12:07 PM UTC
Duration
3h 39m
Detected by Pingoru
Feb 16, 2026, 08:28 AM UTC

Affected components

Pagero Online

Update timeline

  1. investigating Feb 16, 2026, 08:28 AM UTC

    We’re currently investigating reports of potential document processing delays in one or more services in Pagero Online that was identified at 8:30 CET. This is resulting in documents currently taking a long time to be processed and delivered. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team

  2. identified Feb 16, 2026, 09:40 AM UTC

    We have identified and resolved the cause of the issue. We’re still working on processing a large queue of documents currently in processing and as such there are still delays for documents being delivered. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team

  3. resolved Feb 16, 2026, 12:07 PM UTC

    The issue has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused. If you have any questions, please contact our Support team

Your product runs on more than Pagero

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →