Resolved after 1 hour 17 minutes, affecting Authentication, on November 18, 2025.
We are pleased to confirm that login issues affecting PRTG hosted instances have been resolved. The Cloudflare outage impacting our Auth0 authentication service has been addressed, and all systems are now operating normally. We appreciate your patience and understanding during this incident. If you continue to experience any issues, please don't hesitate to contact our support team.
Affected components
Update timeline
- investigating Nov 18, 2025, 03:21 PM UTC
We are currently experiencing login issues affecting PRTG hosted instances. This is due to an ongoing Cloudflare outage impacting our Auth0 authentication service. We are actively monitoring the situation and working with our service providers to restore normal operations as quickly as possible. We apologize for any inconvenience this may cause.
- resolved Nov 18, 2025, 04:38 PM UTC
We are pleased to confirm that login issues affecting PRTG hosted instances have been resolved. The Cloudflare outage impacting our Auth0 authentication service has been addressed, and all systems are now operating normally. We appreciate your patience and understanding during this incident. If you continue to experience any issues, please don't hesitate to contact our support team.
Your product runs on more than Paessler
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services