packagecloud incident

Website unavailable

Resolved after 2 hours 15 minutes, affecting Frontend, on January 31, 2024.

resolved Jan 31, 2024, 11:51 PM UTC

The website continues to be available, and we're confident the root cause has been addressed.

Started
Jan 31, 2024, 09:36 PM UTC
Resolved
Jan 31, 2024, 11:51 PM UTC
Duration
2h 15m
Detected by Pingoru
Jan 31, 2024, 09:36 PM UTC

Affected components

Frontend

Update timeline

  1. investigating Jan 31, 2024, 09:36 PM UTC

    Our marketing website is currently unavailable and we are investigating. The product is unaffected — the management dashboard and all package management functions are fully available.

  2. monitoring Jan 31, 2024, 11:35 PM UTC

    Website has been restored, but we're keeping an eye on things.

  3. resolved Jan 31, 2024, 11:51 PM UTC

    The website continues to be available, and we're confident the root cause has been addressed.

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