Ownr incident

Delays Processing GST/HST and Payroll Account Registrations

Resolved after 11 days 22 hours, affecting CRA Web Services, on January 15, 2025.

identified Jan 15, 2025, 04:35 PM UTC

The CRA is currently experiencing an outage with their Business Registrations Online portal. This will prevent GST/HST and Payroll account registrations from being completed. Customers should expect significant delays with these requests.

Started: Jan 15, 2025, 04:35 PM UTC
Resolved: Jan 27, 2025, 03:27 PM UTC
Duration: 11d 22h
Detected by Pingoru: Jan 15, 2025, 04:35 PM UTC

Affected components

CRA Web Services

Update timeline

identified Jan 15, 2025, 04:35 PM UTC

The CRA is currently experiencing an outage with their Business Registrations Online portal. This will prevent GST/HST and Payroll account registrations from being completed. Customers should expect significant delays with these requests.
resolved Jan 27, 2025, 03:27 PM UTC

This incident has been resolved.

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