Ownr incident

Delays with Processing Nuans Requests

Resolved after 3 hours 21 minutes, affecting NUANS, on February 28, 2025.

resolved Mar 01, 2025, 01:35 AM UTC

Nuans functionality has been restored. Any previously submitted requests have now been completed and affected customers can now proceed with their incorporation.

Started
Feb 28, 2025, 10:13 PM UTC
Resolved
Mar 01, 2025, 01:35 AM UTC
Duration
3h 21m
Detected by Pingoru
Feb 28, 2025, 10:13 PM UTC

Affected components

NUANS

Update timeline

  1. investigating Feb 28, 2025, 10:13 PM UTC

    We are currently experiencing issues processing requests for Nuans Reports. This will affect named corporation requests for Federal Corporations, Alberta Corporations, and Ontario Corporations. You can still proceed with your incorporation either by uploading a Nuans Report purchased outside of Ownr, or by switching to a numbered incorporation.

  2. resolved Mar 01, 2025, 01:35 AM UTC

    Nuans functionality has been restored. Any previously submitted requests have now been completed and affected customers can now proceed with their incorporation.

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