Own incident

Product UI degradation

Minor

Resolved after 6 hours 13 minutes, affecting HIPAA4 (Backup & Recover) and HIPAA4 (Archive) and 1 more, on August 4, 2026.

monitoring Aug 04, 2026, 08:00 AM UTC

We implemented a fix and are currently monitoring the result.

Started: Aug 04, 2026, 05:30 AM UTC
Resolved: Aug 04, 2026, 11:43 AM UTC
Duration: 6h 13m
Detected by Pingoru: Aug 04, 2026, 05:30 AM UTC

Affected components

HIPAA4 (Backup & Recover)HIPAA4 (Archive)HIPAA4 (Data Mask & Seed)CA4 (Backup & Recover)CA4 (Archive)CA4 (Data Mask & Seed)EMEA4 (Backup & Recover)EMEA4 (Archive)EMEA4 (Data Mask & Seed)

Update timeline

investigating Aug 04, 2026, 05:30 AM UTC

Customers may currently experience disruptions to the user interface of our products. Backups, scheduled jobs, and API traffic are not impacted and continue to operate normally. We are actively working to restore the UI to full service and will provide updates as the situation progresses.
investigating Aug 04, 2026, 07:38 AM UTC

We are currently investigating this incident.
monitoring Aug 04, 2026, 08:00 AM UTC

We implemented a fix and are currently monitoring the result.
resolved Aug 04, 2026, 11:43 AM UTC

This incident has been resolved.

Your product runs on more than Own

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.