Resolved after 1 day 14 hours, affecting Libby and Sora and 1 more, on May 1, 2026.
Services have been restored, but we will continue to monitor for further issues.
Affected components
LibbySoraOverDrive Library Sites
Update timeline
- investigating May 01, 2026, 08:44 PM UTC
We are currently investigating issues with playing and downloading audiobooks from Libby and Sora from certain countries in Europe.
- identified May 01, 2026, 09:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 01, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 01, 2026, 10:18 PM UTC
Services have been restored, but we will continue to monitor for further issues.
- resolved May 03, 2026, 10:59 AM UTC
This incident has been resolved.
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