OverDrive incident

Marketplace performance issues

Resolved after 1 day 2 hours, affecting OverDrive Marketplace, on November 12, 2024.

monitoring Nov 13, 2024, 01:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 12, 2024, 06:52 PM UTC
Resolved
Nov 13, 2024, 09:24 PM UTC
Duration
1d 2h
Detected by Pingoru
Nov 12, 2024, 06:52 PM UTC

Affected components

OverDrive Marketplace

Update timeline

  1. investigating Nov 12, 2024, 06:52 PM UTC

    We are currently investigating reports of users encountering issues when attempting to log in to OverDrive Marketplace or experiencing degraded performance within Marketplace.

  2. investigating Nov 12, 2024, 08:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 13, 2024, 01:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 13, 2024, 09:24 PM UTC

    This incident has been resolved.

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