OverDrive incident

Press Reader users cannot access the service

Resolved after 5 hours 16 minutes, affecting Extras (Databases & Streaming Media), on March 27, 2025.

resolved Mar 27, 2025, 07:40 PM UTC

This incident has been verified to have not been impacting multiple libraries and is now resolved. We will continue to troubleshoot any Press Reader access issues with impacted customers directly.

Started
Mar 27, 2025, 02:24 PM UTC
Resolved
Mar 27, 2025, 07:40 PM UTC
Duration
5h 16m
Detected by Pingoru
Mar 27, 2025, 02:24 PM UTC

Affected components

Extras (Databases & Streaming Media)

Update timeline

  1. investigating Mar 27, 2025, 02:24 PM UTC

    We are investigating an incident where users are unable to access Press Reader (an Extra via Libby).

  2. resolved Mar 27, 2025, 07:40 PM UTC

    This incident has been verified to have not been impacting multiple libraries and is now resolved. We will continue to troubleshoot any Press Reader access issues with impacted customers directly.

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