OverDrive incident

ArtistWorks (Libby Extra): users cannot access the service

Major Vendor's status page →

Resolved after 1 day 10 hours, affecting Extras (Databases & Streaming Media), on September 17, 2025.

identified Sep 17, 2025, 06:26 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 17, 2025, 03:04 PM UTC
Resolved
Sep 19, 2025, 01:42 AM UTC
Duration
1d 10h
Detected by Pingoru
Sep 17, 2025, 03:04 PM UTC

Affected components

Extras (Databases & Streaming Media)

Update timeline

  1. investigating Sep 17, 2025, 03:04 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2025, 06:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 19, 2025, 01:42 AM UTC

    This incident has been resolved.

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