Outschool incident

Intermittent Service Disruptions Affecting Zoom, Intercom, and Website Access

Resolved after 7 hours 44 minutes, on October 20, 2025.

monitoring Oct 20, 2025, 04:37 PM UTC

We’re aware of intermittent issues and delays due to a third party vendor affecting parts of Outschool, including Zoom, Customer Support, and general website access. Our team is monitoring the situation. Please email [email protected] if you’re having trouble, and we’ll follow up as soon as possible.

Started
Oct 20, 2025, 04:37 PM UTC
Resolved
Oct 21, 2025, 12:21 AM UTC
Duration
7h 44m
Detected by Pingoru
Oct 20, 2025, 04:37 PM UTC

Update timeline

  1. monitoring Oct 20, 2025, 04:37 PM UTC

    We’re aware of intermittent issues and delays due to a third party vendor affecting parts of Outschool, including Zoom, Customer Support, and general website access. Our team is monitoring the situation. Please email [email protected] if you’re having trouble, and we’ll follow up as soon as possible.

  2. resolved Oct 21, 2025, 12:21 AM UTC

    This incident has been resolved.

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